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Customer Success

Customer Success Manager, Municipal

Remote, United States / Full-time. Onboard city and county grant offices and help them run their federal portfolios in ELIXIR CONSUMERS.

What you will do

  • Lead vault setup and department rollout
  • Run quarterly portfolio reviews
  • Turn customer feedback into product requests

What you bring

  • Experience in a municipal grants office or govtech success role
  • Familiarity with CDBG, DOJ and FEMA programs
  • Calm under deadline pressure